2007-                      Business & IT support

                              As a focus activity set within the Consulting Practice this includes (independent of client's industry):

·         Online PC-support

·         Online accountancy and bookkeeping support

·         Online back-office support

·         Negotiation and litigation support

·         Professional documentation in English, Dutch, German and French

·         Professional translations between these languages.

2002 -                     Consulting Practice

                              Owner, Managing Director and Senior Consultant of a Consulting Practice, supporting Senior Management in the ICT-Industry (vendors, service suppliers and end-users) on topics of:

·         Corporate Development (international expansion, set-up of new subsidiaries, agency agreements, mergers, acquisitions, participations, venture funding, alliances, partnerships, organisational development, restructuring, divestment, etc.)

·         Operational Excellence (business management, business control, operations management, quality management, administrative frameworks)

·         Complex IT-Equipment Procurement and Software Architecture

1999 - 2003             BEA Systems, Inc, San José (Cal., USA)

                              Though part of the Corporate Staff, these jobs were “excentralised” out of the Dutch office (Amsterdam).

                              During the first 14 months of my employment by BEA I was the Director of Operations, International (i.e. all Territories except the Americas) for the Services Division. After that I became Director Corporate Development EMEA (Europe, Middle East, Africa) working as a member of the corporate management team. As such I was responsible for the identification, pursuit, negotiation and closure of strategic partnerships, alliances, mergers and acquisitions, especially in but not limited to the Services Division.

1984-1999               DIGITAL EQUIPMENT CORPORATION/COMPAQ COMPUTER CORPORATION

                              During my first 5 years with DIGITAL Germany I held positions as Computer Service Business Manager, Projects & Consulting Business Manager, and as Secretary to the German Board of Management. In the course of a five-year assignment with DIGITAL Equipment International (Europe) in Geneva I progressed from Computer Special Systems Products Business Manager (Europe) to Applications & Systems Integration Practice Manager (Europe). On my return to Germany in February '94 I was appointed Digital Consulting Business Operations Manager for the newly formed Territory C (Germany, Austria, Central & Eastern Europe). From January 1995 my role also included Systems Integration Management for Central & Eastern Europe. On October 1, 1995 I became Manager, Systems Integration for the Territory as a whole. From August through December 1996 I was Director Business Operations, Networks & System Integration Services, Europe and also specifically supported Germany and CEE. End 1996 I was appointed Business Operations Manager, Systems Business Unit, Germany. Effective July 1, 1997 I became the Operations Manager, Germany, Austria, Central & Eastern Europe reporting to the Territory VP. After the merger I was appointed Director Operations, Compaq Computer GmbH, Germany, also responsible for the German Call Centre and Electronic Commerce.

  Jan’99-Oct’99       Director Operations (incl. Call-Centre, Electronic Commerce), Compaq Computer GmbH

                              After the completion of the operational merger between  COMPAQ and DIGITAL I was appointed Director Operations for the combined company, Member of the Board of Management, with additional responsibility for the German Sales Call-Centre and the Electronic Commerce program. Total company turnover this fiscal year was approx. 2,000 M$.

  Jul’98-Dec’98       Operations Manager DIGITAL Equipment GmbH, a COMPAQ Company

                              After the take-over by COMPAQ, I was confirmed as the Operations Manager, Germany, reporting to the Country VP, and as member of the Board of Management. Emphasis in this period was on the restructuring of the DIGITAL Operating Company and on the preparation of organisational integration.    

  Jul’97-Jul’98        Operations Manager, Territory 4 (Germany, Austria, Central & Eastern Europe, Country Development Group)

                              General management tasks as delegated by the Territory VP and German Country Manager. Special responsibility for territory business management (budgeting, operational forecasting, tracking and business controls) and major change programs. Co-ordination of the German and Territory Management Boards. Direct management of the Sales & Marketing Operations organisation (responsible for Policies, Standards, Systems and Tools, Quality Management, Order Management, Product Operations, Sales Controlling, Sales Measurement & Compensation, Sales Admin). Co-ordination of all Operations organisations (including Services). The FY98 revenue budget for the territory totalled approx. 1,400 M$ (products and services). Reporting to the Territory VP, Member of the German and Territory Boards of Management.

  Dec’96-Jun’97      Business Operations Manager, Systems Business Unit, Germany

                              General and business management tasks on behalf of the Products Business Unit Manager. Heavily involved in the negotiation and execution of the 1997 restructuring & downsizing plan. Co-ordination of the SBU Management Team. Functionally managed the Sales Operations organisation (see above). The German Products Business achieved a turnover of almost 300 M$ in FY97.

   Aug'96-Dec’96     Director Business Operations, Network & Systems Integration Services, Europe

                              After the merge of Network Services and Systems Integration into one Business Unit, and the abolition of the European level of line management, I was asked to manage the remaining Area level resources on behalf of the Corporation. My specific responsibilities included European business management, the implementation of the NSIS policies, standards, systems and processes, quality management, organisational certification and auditing. A key point of emphasis was risk management through the European Project Office and the Project Approval & Review Board. Simultaneously I held a comparable position for Germany and Central & Eastern Europe. Business volume was approx. 700 M$ in Europe and 250 M$ in the Central European territory.

   Oct’95-Aug'96      Manager, Systems Integration, Germany, Austria & CEE

                              Functional and business management responsibility for Systems Integration in the Territory (Business Volume approx. 190 M$, population 670).

                              From January 1996 onwards also Operations Manager for Large Accounts Sales in Germany (Business Volume approx. 330 M$, population 640).

   Jan'95-Oct'95       Business Operations Manager, Systems Integration, Germany, Austria and CEE, and Manager, Systems Integration, Central & Eastern Europe

                              After the dissolution of Digital Consulting my Territory Business Operations responsibilities, with unchanged scope, were focused on Systems Integration.

                              On top of that I was responsible for the business performance and organisational development of Systems Integration in Central & Eastern Europe (Czech, Slovak, Hungary, Poland, Russia, Ukraine and Central Asia). Here the business volume was in the neighbourhood of 40 M$ with a resource count of 100.

   Feb'94-Jan'95      Business Operations Manager, Digital Consulting, Germany, Austria and CEE

                              Responsible for Business Planning, Forecasting, Reporting & Control, Policies, Standards, Systems, Quality Management, Project Office, Business Administration, Organisational Development, and Major Change Programs. Digital Consulting consisted of Systems Integration, Network Services, Management Consulting, and Educational Services. Business Volume approx. 250 M$, population 1,500.

                              The emphasis was on planning and implementing the organisational downsizing and restructuring in Germany, and on improving management and business control over the expanding operations in Central and Eastern Europe.

   May’91-Jan'94     Practice Manager, Applications & Systems Integration (A&SI), Digital Consulting, Europe

                              Responsible for business, practice and capability management, as well as organisational development of DIGITAL’s European Systems Integration Business (originally called Application Project Services). In FY93 European revenues totalled approx. 520 M$, population approx. 3,500.

                              Main focus areas were

·         the design and implementation of a fully operational Pan-European network of Systems Integration Centres, the certification of same, and the set-up of  European "Capability Circles"

·         the inclusion of  “hardware integration” centres in the Systems Integration environment

·         the incorporation of specialty hardware products and re-usable software components in the Systems Integration portfolio.

   Sep'89-Apr'91      CSS Products Business Manager, Europe

                              Responsible for business performance, operational excellence, organisational development and marketing of a line of specialty hardware products (printers, communications products and real-time options). Line management of the Product Management community. Annual revenues of about 90 M$ at attractive profitability. Population: approx. 300 across Europe.

   Aug'87-Aug'89     Secretary to the Board of Management, Digital Equipment GmbH

                              Responsibilities included co-ordination and drivership of the country management team and its various subcommittees, the preparation of Board of Directors meetings, support of the German co-determination framework, strategic consulting to the Chairman, and the content of external/press communications.

   Jul'85-Jul'87        Projects and Consulting (P&C) Business Manager, Germany

                              Responsible for business performance, business control and strategic planning of this precursor to Systems Integration. Annual revenues grew from approx. 20 M$ to 50 M$. After the first large project wins, controls were set-up, and a contractual framework was established. The first set of Formal Business Management Directives (Business FMDs) was developed and implemented, thus laying the foundation for the Systems Integration Project Office and the Project Approval and Review process. This business line continued to include CSB (see below).

   Apr'84-Jun'85      Computer Service Business (CSB) Manager, Germany

                              Built up this business, consisting of Service Bureau, short-term Computer Rental, Disaster Recovery and Mobile Data-Centre offerings, from scratch to an annual revenue of approx. 9 M$ on its transfer to Field Service in 1987.

1981-1984               Centre pour l'Informatique Générale (CIG), Northern Belgian Region, Antwerp (Belgium)

                              Commercial and Timesharing Unit Manager

Responsible for business development of and relationship management with all timesharing and outsourcing clients served on DIGITAL systems (e.g. Belgonucléaire, MHO, Ysermonde, Sterkens, FN Herstal). Also responsible for the Systems Support Unit and the Software Development Unit for these customers (approx. 25 people). Maintained this predominantly IBM/PCM oriented company's  relationship with DIGITAL.

1976-1980               WRC Ltd., Hoogstraten (Belgium)

                              Joint Owner, Managing Director

                              Small timesharing, outsourcing and bureau services supplier (ultimately 15 employees). Active both in the commercial and technical markets. At the end of Calendar 1980 sold out to CIG (see above).

INTERNATIONAL

EXPERIENCE          Languages:

                              Dutch, English, German (all fluent). French (good working knowledge)

                              Countries of Residence:

                              Holland (26 years), Belgium (20 years), Germany (10 years), Switzerland (5 years)

                              Management Responsibility/Reach:

                              World-wide (out of Geneva and Holland), Europe (Area HQ, located in Switzerland), Countries: Belgium, Germany, Austria, Central & Eastern Europe, the Netherlands (and some assignments in other countries)

EDUCATION:          DIGITAL sponsored IAMP and CED Advanced Management Programmes:

                              INSEAD Fontainebleau (1985/86/87), IMI Geneva (1989) and Templeton Oxford (1991)

                              Kand. in Economics (Quantitative Orientation) (approx. equivalent B. Sc. Ec.), Erasmus University, Rotterdam (1970)

                              Classical/Scientific Secondary Education (Gymnasium b), Wassenaar & Breda, Holland (1966)

                              Primary School (Kievietschool), Wassenaar, Holland (1960)